Phishing Simulation KPIs: Measure a Improve Your Security

Phishing Simulation KPIs: Measure a Improve Your Security

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Phishing Simulation KPIs: Measuring and Improving Your Security


Okay, so youre running phishing simulations (good for you!), but how do you actually know if theyre working? Its not enough to just send out fake emails and hope for the best.

Phishing Simulation KPIs: Measure a Improve Your Security - managed service new york

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You need Key Performance Indicators, or KPIs, to measure the effectiveness of your program and identify areas where your employees (and your security) need a little boost!


Think of KPIs as your security health check. They give you concrete data, not just gut feelings, about how well your team is recognizing and avoiding phishing attempts.

Phishing Simulation KPIs: Measure a Improve Your Security - managed it security services provider

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What kind of data are we talking about? Well, the most obvious one is the click-through rate (the percentage of people who click on the malicious link). A high click-through rate indicates a need for more training!


But its not just about clicks. Consider the reporting rate (the percentage of employees who report the suspicious email). A high reporting rate means your employees are vigilant and understand their role in security. A low reporting rate? Time to remind everyone about the importance of reporting suspicious activity and make it super easy for them to do so. (Think one-click reporting tools!)


Another useful KPI is the data entry rate (the percentage of people who enter sensitive information like passwords or credit card details on the fake phishing page). This is a serious one!

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If people are willingly handing over their credentials, youve got a major vulnerability that needs immediate attention.

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This might require more targeted training focusing on the dangers of providing personal information online.


Dont forget about the compromise rate (the percentage of accounts actually compromised because of the simulation). This is usually a result of someone entering credentials and those credentials being used to access a system during the simulation. Ideally, this should be zero! But if its not, it provides a very real-world example of the potential damage phishing can cause.


Beyond these core KPIs, you can also track things like the time it takes for employees to report a phishing email, the types of phishing emails that are most successful, and the improvement in performance over time.

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The key is to track KPIs consistently and use the data to inform your training and security policies.


Remember, phishing simulations arent about catching people out.

Phishing Simulation KPIs: Measure a Improve Your Security - managed service new york

    Theyre about educating your employees and building a security-conscious culture. By tracking the right KPIs and using the data to improve your program, you can significantly reduce your organizations risk of falling victim to a real phishing attack!

    Boost Your Defenses: Implement a Phishing Simulation Plan