Technical Help Desk

Technical Help Desk

Technical Help Desk Manhattan is a valuable resource for anyone who needs assistance with their technical problems. It's staffed by knowledgeable professionals who can help you with almost any issue, no matter how big or small it may be! (They'll even work with you on weekends and holidays!) From computer issues to software troubleshooting, the Technical Help Desk has got your back!

However, don't expect everything to go smoothly every time. There might be some glitches along the way or an answer that doesn't quite fit your particular situation. That's why it's important to be patient and willing to think outside the box in order to get your problem sorted quickly and effectively! Plus, if you're ever uncertain about something, just call up the desk and ask away - they'll be more than happy to help.

Additionally, the team at Technical Help Desk Manhattan always goes above and beyond in terms of customer service. They strive to provide timely solutions that meet all of your needs - whether those are hardware-related or software-related. And with their helpful tips and tricks, you'll be able to tackle any tech-related issue without having to worry too much about it!

Moreover, these guys also offer excellent customer support should anything go wrong during the process. So don't hesitate; call them whenever you need some technical aid! They won't let you down; they promise!!

Problem Resolution

Problem resolution is an important part of any technical help desk, particularly in Manhattan. As a tech support staff member, it's essential to have the necessary skill-set and know-how to handle any issue that may arise with customers. (Negation) No problem is too difficult or impossible if you are prepared for it.

Firstly, it's important to listen carefully and attentively with your customer(s) so you can gain an understanding of the exact nature of their issue. By doing this, you can fully comprehend what needs to be done in order to resolve the problem correctly and efficiently. Additionally, providing clear communication between yourself and your customer(s) will ensure that there is no confusion or miscommunication which could lead to further issues down the line!

Once you've ascertained the exact details of the problem at hand, it's time to take action! Depending on what type of technical issue it is, there may be a variety of solutions available. Therefore, it's vital that you weigh up all possible options before deciding on how best to proceed. Of course, some problems may require more complex solutions but nevertheless they still need addressing as soon as possible for ultimate satisfaction from your customer(s).

Finally, after implementing a successful solution - don't forget to document everything! This way future tech support team members can refer back and use previous notes as reference should similar problems arise again in the future. Plus (exclamation mark), by keeping detailed records you'll also be able to track trends within customer requests which could prove helpful for identifying larger issues that might require further attention and investigation.

In conclusion (transition phrase), problem resolution is a critical factor when working in a technical help desk environment; especially one based in New York City like Manhattan. Having the appropriate experience and knowledge can make all the difference when addressing customer inquiries so always strive for excellence when tackling whatever comes your way!

System Maintenance

System maintenance is a crucial task for any technical help desk (Manhattan). Neglecting it can lead to severe consequences! It involves regular checks and updates, as well as monitoring of hardware and software components. Furthermore, it helps prevent unexpected breakdowns or malfunctions.

However, system maintenance requires time and resources. In addition, there may be some temporary disruption of services while the maintenance is taking place. To mitigate this, scheduling should be done in such a way that working hours are not affected too muchly. Moreover, communication with users should always be done in advance, informing them about the upcoming interruption of services.

Moreover, it's important to create backups before starting any kind of system maintenance task. This will ensure that data is protected from potential loss due to unexpected problems during the process. Additionally, security measures should also be taken into account when performing these tasks; access must be restricted only to authorized personnel.

In conclusion, proper system maintenance is essential for any technical help desk (Manhattan); otherwise it could lead to serious issues in the future! By following these tips and making sure all steps are taken correctly one can ensure smooth functioning of the systems over time. Thus by investing time and resources now we can save ourselves from lots of headaches later on!

Knowledge Sharing

Knowledge Sharing is an important factor for Technical Help Desk Manhattan! It ensures that everyone on the team has access to the same information and can use it to help customers quickly. Without knowledge sharing, tech support would be inefficient and dangerous (no one wants a customer's system to crash!).

However, many people find knowledge sharing difficult. This is especially true when it comes to tech support, where much of the know-how in stored within individuals. To ensure success, teams must create an environment where staff feel safe expressing their ideas and expertise.

A great way to do this is by encouraging open dialogue amongst members (avoiding total negation). Also, creating a positive culture of recognition helps with motivation so that team members are more willing to share their ideas! Additionally, providing workshops or seminars on topics related to technical help desk services will also keep everyone up-to-date with the latest trends.

Finally, technology can play an important role too; setting up shared databases or document libraries means that everyone has access to the same information at any time. This makes it easier for new hires to get up-to-speed and allows experienced employees to proactively give advice whenever necessary.

In conclusion, effective knowledge sharing is key for Technical Help Desk Manhattan's success. With a supportive environment and innovative use of technology, staff will be empowered to think creatively and provide better customer service!
Incident Management
Incident Management is an important part of tech help desk in Manhattan. It's the process of responding to and resolving incidents quickly and efficiently, so that customers are satisfied with the service they receive! This includes identifying the cause of the problem, restoring normal operations as soon as possible, and taking steps to prevent recurrence. (It also involves documenting the incident so that lessons can be learned from it.) The first step in Incident Management is to prioritize the request according to its severity. That way, more critical issues get addressed before those that are less urgent.

Next, determine what resources are needed for resolution. This could include accessing external vendors or personnel. Then create a timeline for when you expect service restoration; this will depend on factors like complexity of problem and manpower available. Finally, provide regular updates to customers regarding progress and resolution status till it's fixed!

Transition: Communication plays a vital role here too!
Keep stakeholders informed about situation through emails or phone calls; this helps build trust with customers and ensures they remain updated on any changes in timeline or status. Additionally, having a system for logging customer feedback can help gain insights into areas that need improvement in terms of incident management processes. Doing so allows teams to better anticipate problems before they arise, ultimately leading to improved service delivery!
Manhattan
Manaháhtaan
New York County, New York
Midtown Manhattan, the world's largest central business district
Etymology: Lenape: Manaháhtaan (the place where we get bows)
Nickname: 
The City
Location within the State of New York
Show map of New York
Location within United States
Show map of the United States
Location within North America
Show map of North America
Coordinates: 40°47′N 73°58′W / 40.783°N 73.967°W / 40.783; -73.967
Country
State
CountyNew York County (coterminous)
CityNew York City
Settled1624
Government
 • TypeBorough (New York City)
 • Borough PresidentMark Levine (D)
(Borough of Manhattan)
 • District AttorneyAlvin Bragg (D)
(New York County)
Area
 • Total33.58 sq mi (87.0 km2)
 • Land22.83 sq mi (59.1 km2)
 • Water10.76 sq mi (27.9 km2)  32%
Dimensions
—width at 89th Street, widest
 • Length13 mi (21 km)
 • Width2.3 mi (3.7 km)
Highest elevation265 ft (81 m)
Population
 (2020)[5]
 • Total1,694,251
 • Density74,780.7/sq mi (28,873.0/km2)
 • Demonym
Manhattanite[4]
Knickerbocker (historical)
Time zoneUTC−05:00 (EST)
 • Summer (DST)UTC−04:00 (EDT)
ZIP Code format
100xx, 101xx, 102xx
Area code212/646/332, 917[a]
GDP (2019)US$635.3 billion[6] · 2nd by U.S. county; 1st per capita
WebsiteManhattan Borough President

Many districts and landmarks in Manhattan are well known, as New York City received a record 62.8 million tourists in 2017,[40] and Manhattan hosts three of the world's 10 most-visited tourist attractions in 2013: Times Square, Central Park, and Grand Central Terminal.[41] The Empire State Building has become the global standard of reference to describe the height and length of other structures.[42] Penn Station in Midtown Manhattan is the busiest transportation hub in the Western Hemisphere.[43] The borough hosts many prominent bridges, including the Brooklyn, Manhattan, Williamsburg, Queensboro, Triborough, and George Washington Bridges; tunnels such as the Holland and Lincoln Tunnels; skyscrapers including the Empire State Building, Chrysler Building, and One World Trade Center;[44] and parks, such as Central Park. Chinatown incorporates the highest concentration of Chinese people in the Western Hemisphere,[45] and Koreatown is replete with karaoke bars.[46] The Stonewall Inn in Greenwich Village, part of the Stonewall National Monument, is considered the birthplace of the modern gay rights movement.[47][48] The City of New York was founded at the southern tip of Manhattan,[49] and the borough houses New York City Hall, the seat of the city's government.[50] Numerous colleges and universities are located in Manhattan,[51] including Columbia University, New York University, Cornell Tech, Weill Cornell Medical College, and Rockefeller University, which have been ranked among the top 40 in the world.[52][53] The Metropolitan Museum of Art is both the largest and most visited art museum in the United States and hosts the globally focused Met Gala haute couture fashion event annually. Governors Island in New York Harbor is planned to host a US$1 billion research and education center poised to make New York City the global leader in addressing the climate crisis.[54] New York County is the smallest county by land area in the contiguous United States, as well as the most densely populated U.S. county.[34] Manhattan is one of the most densely populated locations in the world, with a 2020 census population of 1,694,251 living in a land area of 22.83 square miles (59.13 km2),[35][36][5] or 72,918 residents per square mile (28,154 residents/km2), higher than the density of any individual U.S. city.[37] On business days, the influx of commuters increases this number to over 3.9 million,[38] or more than 170,000 people per square mile (66,000 people/km2). Manhattan has the third-largest population of New York City's five boroughs, after Brooklyn and Queens, and is the smallest borough in terms of land area.[39] If each borough were ranked as a city, Manhattan would rank as the sixth-most populous in the U.S. The area of present-day Manhattan was originally part of Lenape territory.[28] European settlement began with the establishment of a trading post founded by colonists from the Dutch Republic in 1624 on Lower Manhattan; the post was named New Amsterdam in 1626. The territory and its surroundings came under English control in 1664[29] and were renamed New York after King Charles II of England granted the lands to his brother, the Duke of York.[30] New York, based in present-day Manhattan, served as the capital of the United States from 1785 until 1790.[31] The Statue of Liberty in New York Harbor greeted millions of immigrants as they came to America by ship in the late 19th century[32] and is a world symbol of the United States and its ideals of liberty and peace.[33] Manhattan became a borough during the consolidation of New York City in 1898. Anchored by Wall Street in the Financial District of Lower Manhattan, New York City has been called both the most economically powerful city and the leading financial and fintech center of the world,[18][19][20][21] and Manhattan is home to the world's two largest stock exchanges by total market capitalization, the New York Stock Exchange and Nasdaq.[22][23] Many multinational media conglomerates are based in Manhattan, and the borough has been the setting for numerous books, films, and television shows. Driven by Manhattan, New York's real estate market is the most expensive in the world,[24] with the value of Manhattan Island, including real estate, estimated to exceed US$4 trillion in 2021. Median residential property sale prices in Manhattan approximated US$1,600 per square foot ($17,000/m2) as of 2018,[25] with Fifth Avenue in Midtown Manhattan commanding the highest retail rents in the world, at US$3,000 per square foot ($32,000/m2) per year in 2017.[26] In 2022, the average monthly apartment rent in Manhattan climbed over US$5,000 for the first time.[27] Situated on one of the world's largest natural harbors, the borough consists mostly of Manhattan Island, bounded by the Hudson, East, and Harlem rivers along with several small adjacent islands, including Roosevelt, U Thant, and Randalls and Wards Islands. The Borough of Manhattan also includes the small neighborhood of Marble Hill on the U.S. mainland, which was separated from Manhattan Island by construction of the Harlem Ship Canal and was later connected using landfill to the Bronx. Manhattan Island is divided into three informally bounded components, each cutting across the borough's long axis: Lower, Midtown, and Upper Manhattan. Manhattan has been described as the cultural, financial, media, and entertainment capital of the world,[12][13][14][15] and hosts the United Nations headquarters.[16] Manhattan also serves as the headquarters of the global art market, with numerous art galleries and auction houses collectively hosting half of the world's art auctions.[17] Manhattan (/mænˈhætən, mən-/) is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state of New York. Located near the southern tip of the State of New York, Manhattan is based in the Eastern Time Zone and constitutes both the geographical and demographic center of the Northeast megalopolis and the urban core of the New York metropolitan area, the largest metropolitan area in the world by urban landmass.[7] Over 58 million people live within 250 miles of Manhattan,[8] which serves as New York City's economic and administrative center, cultural identifier, center of glamor,[9] and the city's historical birthplace.[10] Residents of the outer boroughs of New York City often refer to Manhattan as "the City".[11]


About Manhattan


Manhattan was historically part of the Lenapehoking territory inhabited by the Munsee Lenape and Wappinger tribes. There were several Lenape settlements in the area of Manhattan including Sapohanikan, Nechtanc, and Konaande Kongh that were interconnected by a series of trails. The primary trail on the island ran from what is now Inwood in the north to Battery Park in the south. There were various sites for fishing and planting established by the Lenape throughout Manhattan. The 48-acre (19 ha) Collect Pond, which fed the fresh water streams and marshes around it, was also an important meeting and trading location for the people in the area. In 1524, Florentine explorer Giovanni da Verrazzano, sailing in service of King Francis I of France, became the first documented European to visit the area that would become New York City. Verrazzano entered the tidal strait now known as The Narrows and named the land around Upper New York Harbor New Angoulême, in reference to the family name of King Francis I that was derived from Angoulême in France; he sailed far enough into the harbor to sight the Hudson River, which he referred to in his report to the French king as a "very big river"; and he named the Bay of Santa Margarita – what is now Upper New York Bay – after Marguerite de Navarre, the elder sister of the king. Manhattan was first mapped during a 1609 voyage of Henry Hudson, an Englishman who worked for the Dutch East India Company. Hudson came across Manhattan Island and the native people living there, and continued up the river that would later bear his name, the Hudson River, until he arrived at the site of present-day Albany. A permanent European presence in New Netherland began in 1624, with the founding of a Dutch fur trading settlement on Governors Island. In 1625, construction was started on the citadel of Fort Amsterdam on Manhattan Island, later called New Amsterdam (Nieuw Amsterdam), in what is now Lower Manhattan. The 1625 establishment of Fort Amsterdam at the southern tip of Manhattan Island is recognized as the birth of New York City. According to a letter by Pieter Janszoon Schagen, Peter Minuit and Walloon colonists of the West India Company acquired the island of Manhattan on May 24, 1626, from unnamed native people, who are believed to have been Canarsee Indians of the Manhattoe, in exchange for traded goods worth 60 guilders, often said to be worth US$24. The figure of 60 guilders comes from a letter by a representative of the Dutch Estates General and member of the board of the Dutch West India Company, Pieter Janszoon Schagen, to the Estates General in November 1626. In 1846, New York historian John Romeyn Brodhead converted the figure of Fl 60 (or 60 guilders) to US$24 (he arrived at $24 = Fl 60/2.5, because the US dollar was erroneously equated with the Dutch rijksdaalder having a standard value of 2.5 guilders). "[A] variable-rate myth being a contradiction in terms, the purchase price remains forever frozen at twenty-four dollars," as authors Edwin G. Burrows and Mike Wallace remarked in their history of New York. Sixty guilders in 1626 was valued at approximately $1,000 in 2006 and $963 in 2020, according to the Institute for Social History of Amsterdam. Based on the price of silver, "The Straight Dope" newspaper column calculated an equivalent of $72 in 1992. Historians James and Michelle Nevius revisited the issue in 2014, suggesting that using the prices of beer and brandy as monetary equivalencies, the price Minuit paid would have the purchasing power of somewhere between $2,600 and $15,600 in current dollars. According to the writer Nathaniel Benchley, Minuit conducted the transaction with Seyseys, chief of the Canarsee, who were willing to accept valuable merchandise in exchange for the island that was mostly controlled by the Weckquaesgeeks, a band of the Wappinger. In 1647, Peter Stuyvesant was appointed as the last Dutch Director-General of the colony. New Amsterdam was formally incorporated as a city on February 2, 1653. In 1674, the English bought New Netherland, after Holland lost rentable sugar business in Brazil, and renamed it "New York" after the English Duke of York and Albany, the future King James II. The Dutch, under Director General Stuyvesant, successfully negotiated with the English to produce 24 articles of provisional transfer, which sought to retain for the extant citizens of New Netherland their previously attained liberties (including freedom of religion) under their new English rulers. The Dutch Republic re-captured the city in August 1673, renaming it "New Orange". New Netherland was ultimately ceded to the English in November 1674 through the Treaty of Westminster. Manhattan was at the heart of the New York Campaign, a series of major battles in the early stages of the American Revolutionary War. The Continental Army was forced to abandon Manhattan after the Battle of Fort Washington on November 16, 1776. The city, greatly damaged by the Great Fire of New York during the campaign, became the British military and political center of operations in North America for the remainder of the war. The military center for the colonists was established in neighboring New Jersey. British occupation lasted until November 25, 1783, when George Washington returned to Manhattan, as the last British forces left the city. From January 11, 1785, to the fall of 1788, New York City was the fifth of five capitals of the United States under the Articles of Confederation, with the Continental Congress meeting at New York City Hall (then at Fraunces Tavern). New York was the first capital under the newly enacted Constitution of the United States, from March 4, 1789, to August 12, 1790, at Federal Hall. Federal Hall was also the site where the United States Supreme Court met for the first time, the United States Bill of Rights were drafted and ratified, and where the Northwest Ordinance was adopted, establishing measures for adding new states to the Union. New York grew as an economic center, first as a result of Alexander Hamilton's policies and practices as the first Secretary of the Treasury and, later, with the opening of the Erie Canal in 1825, which connected the Atlantic port to the vast agricultural markets of the Midwestern United States and Canada. By 1810, New York City, then confined to Manhattan, had surpassed Philadelphia as the largest city in the United States. The Commissioners' Plan of 1811 laid out the island of Manhattan in its familiar grid plan. Tammany Hall, a Democratic Party political machine, began to grow in influence with the support of many of the immigrant Irish, culminating in the election of the first Tammany mayor, Fernando Wood, in 1854. Tammany Hall dominated local politics for decades. Central Park, which opened to the public in 1858, became the first landscaped public park in an American city. New York City played a complex role in the American Civil War. The city's strong commercial ties to the southern United States existed for many reasons, including the industrial power of the Hudson River, which allowed trade with stops such as the West Point Foundry, one of the great manufacturing operations in the early United States; and the city's Atlantic Ocean ports, rendering New York City the American powerhouse in terms of industrial trade between the northern and southern United States. Anger arose about conscription, with resentment at those who could afford to pay $300 to avoid service leading to resentment against Lincoln's war policies and fomenting paranoia about free Blacks taking the poor immigrants' jobs, culminating in the three-day-long New York Draft Riots of July 1863. These intense war-time riots are counted among the worst incidents of civil disorder in American history, with an estimated 119 participants and passersby massacred. The rate of immigration from Europe grew steeply after the Civil War, and Manhattan became the first stop for millions seeking a new life in the United States, a role acknowledged by the dedication of the Statue of Liberty on October 28, 1886, a gift from the people of France. New York's growing immigrant population, which had earlier consisted mainly of German and Irish immigrants, began in the late 1800s to include waves of impoverished Italians and Central and Eastern European Jews flowing in en masse. This new European immigration brought further social upheaval. In a city of tenements packed with poorly paid laborers from dozens of nations, the city became a hotbed of revolution (including anarchists and communists among others), syndicalism, racketeering, and unionization. In 1883, the opening of the Brooklyn Bridge established a road connection to Brooklyn, across the East River. In 1874, the western portion of the present Bronx County was transferred to New York County from Westchester County, and in 1895 the remainder of the present Bronx County was annexed. In 1898, when New York City consolidated with three neighboring counties to form "the City of Greater New York", Manhattan and the Bronx, though still one county, were established as two separate boroughs. On January 1, 1914, the New York State Legislature created Bronx County and New York County was reduced to its present boundaries. The construction of the New York City Subway, which opened in 1904, helped bind the new city together, as did additional bridges to Brooklyn. In the 1920s Manhattan experienced large arrivals of African-Americans as part of the Great Migration from the southern United States, and the Harlem Renaissance, part of a larger boom time in the Prohibition era that included new skyscrapers competing for the skyline. New York City became the most populous city in the world in 1925, overtaking London, which had reigned for a century. Manhattan's majority white ethnic group declined from 98.7% in 1900 to 58.3% by 1990. On March 25, 1911, the Triangle Shirtwaist Factory fire in Greenwich Village killed 146 garment workers. The disaster eventually led to overhauls of the city's fire department, building codes, and workplace regulations. The period between the World War I and World War II saw the election of reformist mayor Fiorello La Guardia and the fall of Tammany Hall after 80 years of political dominance. As the city's demographics stabilized, labor unionization brought new protections and affluence to the working class, the city's government and infrastructure underwent a dramatic overhaul under La Guardia. Despite the Great Depression, some of the world's tallest skyscrapers were completed in Manhattan during the 1930s, including numerous Art Deco masterpieces that are still part of the city's skyline, most notably the Empire State Building, the Chrysler Building, and the 30 Rockefeller Plaza. Returning World War II veterans created a postwar economic boom, which led to the development of huge housing developments targeted at returning veterans, the largest being Peter Cooper Village-Stuyvesant Town, which opened in 1947. In 1951–1952, the United Nations relocated to a new headquarters the East Side of Manhattan. The Stonewall riots were a series of spontaneous, violent protests by members of the gay community against a police raid that took place in the early morning hours of June 28, 1969, at the Stonewall Inn in the Greenwich Village neighborhood of Lower Manhattan. They are widely considered to constitute the single most important event leading to the gay liberation movement and the modern fight for LGBT rights. In the 1970s, job losses due to industrial restructuring caused New York City, including Manhattan, to suffer from economic problems and rising crime rates. While a resurgence in the financial industry greatly improved the city's economic health in the 1980s, New York's crime rate continued to increase through the decade and into the beginning of the 1990s. The 1980s saw a rebirth of Wall Street, and Manhattan reclaimed its role at the center of the worldwide financial industry. The 1980s also saw Manhattan at the heart of the AIDS crisis, with Greenwich Village at its epicenter. The organizations Gay Men's Health Crisis (GMHC) and AIDS Coalition to Unleash Power (ACT UP) were founded to advocate on behalf of those stricken with the disease. By the 1990s, crime rates started to drop dramatically due to revised police strategies, improving economic opportunities, gentrification, and new residents, both American transplants and new immigrants from Asia and Latin America. Murder rates that had reached 2,245 in 1990 plummeted to 537 by 2008, and the crack epidemic and its associated drug-related violence came under greater control. The outflow of population turned around, as the city once again became the destination of immigrants from around the world, joining with low interest rates and Wall Street bonuses to fuel the growth of the real estate market. Important new sectors, such as Silicon Alley, emerged in Manhattan's economy. On September 11, 2001, two of four hijacked planes were flown into the Twin Towers of the original World Trade Center, and the towers subsequently collapsed in the September 11 attacks launched by al-Qaeda terrorists. 7 World Trade Center collapsed due to fires and structural damage caused by heavy debris falling from the collapse of the Twin Towers. The other buildings within the World Trade Center complex were damaged beyond repair and soon after demolished. The collapse of the Twin Towers caused extensive damage to other surrounding buildings and skyscrapers in Lower Manhattan, and resulted in the deaths of 2,606 people, in addition to those on the planes. Many rescue workers and residents of the area developed several life-threatening illnesses that have led to some of their subsequent deaths. Since 2001, most of Lower Manhattan has been restored, although there has been controversy surrounding the rebuilding. A memorial at the site was opened to the public on September 11, 2011, and the museum opened in 2014. In 2014, the new One World Trade Center, at 1,776 feet (541 m) and formerly known as the Freedom Tower, became the tallest building in the Western Hemisphere, while other skyscrapers were under construction at the site. The Occupy Wall Street protests in Zuccotti Park in the Financial District of Lower Manhattan began on September 17, 2011, receiving global attention and spawning the Occupy movement against social and economic inequality worldwide. On October 29 and 30, 2012, Hurricane Sandy caused extensive destruction in the borough, ravaging portions of Lower Manhattan with record-high storm surge from New York Harbor, severe flooding, and high winds, causing power outages for hundreds of thousands of city residents and leading to gasoline shortages and disruption of mass transit systems. The storm and its profound impacts have prompted the discussion of constructing seawalls and other coastal barriers around the shorelines of the borough and the metropolitan area to minimize the risk of destructive consequences from another such event in the future. Around 15 percent of the borough is considered to be in flood-risk zones. On October 31, 2017, a terrorist took a rental pickup truck and deliberately drove down a bike path alongside the West Side Highway in Lower Manhattan, killing eight people and injuring a dozen others before crashing into a school bus.

Frequently Asked Questions

We provide a range of technical services including troubleshooting software and hardware issues, providing help with installation or configuration of software and hardware, as well as providing assistance with network connectivity issues.
Our team of experienced technicians is available 24/7 to assist you with any technical issue you may have. We typically respond to requests within 1 hour or less.
We offer both remote and on-site technical assistance depending on the issue at hand. Our team is equipped to handle most types of IT related problems, from basic setup and configuration tasks to more complex server, networking, or security related issues.